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Welcome to the Clinware Intranet!

Welcome to your central hub for everything Clinware! This internal portal provides access to company resources, technical documentation, procedures, and guides to help you succeed in your role.

Getting Started

New to Clinware or looking for something specific? Here are some quick links to get you oriented:

🏢 Company Resources

Our Values
Learn about the core principles that guide our work and culture.

Employee Handbook
Company policies, benefits, and important information for all employees.

Work Lifecycle
Understand our monthly sprint cycle, deployment schedule, and development process.

Sprint Schedule
View upcoming sprints and key dates for planning and releases.

📋 Procedures & Guides

Internal Procedures
Step-by-step guides for common operational tasks:

  • Customer Onboarding: Kno2 integration setup, Direct Address creation, referral workflows
  • Finance & Billing: Zoho invoicing, payment processing, subscription management

Authoring Guide
Learn how to write, format, and contribute to our documentation.

🏗️ Product Architecture

Dive deep into our product systems and technical architecture:

Clinware Connect
Integration platform connecting healthcare systems:

  • 360X Closed Loop Referrals
  • Tracked Fax workflows
  • Direct Address messaging

Clinware Admissions
Patient referral management system:

  • System architecture and design
  • API documentation
  • Database schema
  • Use cases and workflows

Clinware Knowledge
Documentation and integration platform:

  • MkDocs architecture
  • Google Workspace application
  • Content management system

📖 Quick Reference

Glossary
Definitions of healthcare terms, acronyms, and technical concepts.

Troubleshooting
Common issues and their solutions.

Backlog
Current work items and upcoming features.

Need Help?

  • Documentation Questions: Review the Authoring Guide or contact the documentation team
  • Technical Support: Check Troubleshooting or reach out to the development team
  • General Questions: Contact your manager or HR

Internal Use Only - For Clinware Employees
Last Updated: February 10, 2026